18 Mars 2021
You will be happy to know that Air Transat’s vacation cancellation policy offers two ways to cancel an airline ticket. First, a customer can cancel the airline ticket on his own account. All you need to do is visit the official website of the airline. Alternatively, you can contact customer service directly to cancel the flight for you.
The refundable ticket may cost you more than the non-refundable ticket, but at least you will have the assurance that if you cancel or change your flight ticket, your money will not be wasted and you will be reimbursed in the original form of payment that you chose at the time of the ticket reservation. If you want to change your flight times or destination, you can request a change and no change fee will be deducted from the cost of your original ticket, but you may need to pay the different fee. If the previously purchased ticket is more expensive than the new one, the refund will be refunded to you in the form of the original payment you made at the time of ticket purchase.
If you are traveling on a non-refundable ticket and wish to cancel your airline ticket, you will be charged a minimum amount of cancellation fee. If you cancel your Air Transat flight ticket within 60 days of booking the flight, you may not be charged a cancellation fee and your refund will be processed in the original form of payment. If you want to change your flight plans within 60 days of booking the flight, you may not be charged any additional change fee, however, you must pay the difference fee amount. If your new ticket is cheaper than the old one, the remaining value after subtracting the cost of the ticket will be refunded to the original form of payment you chose at the time of booking the ticket.
Air Transat refund policy
Air Transat’s refund policy expects the airline to send the eligible customer the final amount. Therefore, the airline must first make all applicable deductions, such as Air Transat cancellation fees. These charges are generally deducted by the airline in the same currency the customer used during the booking. A customer who cancels the ticket within 24 hours is eligible for a full refund.
On the other hand, if a customer is delayed more than 24 hours, they do not receive a full refund. This fact is due to the fact that the client will have to pay the cancellation costs of Air Transat. Customers should know that the airline uses the same currency that a particular customer used. The most common payment method is the credit card payment method.
Technically, Air Transat takes 7–14 business days to process refunds. However, if the airline is unusually late, feel free to contact the support team. Unknown to some customers, some payment methods take longer than others.
Compensation
Air Transat is one of the few airlines that is fully committed to its customers. For this reason, air service rarely delays customer flights. However, sometimes the airline may delay or cancel a particular trip. The good news is that if the delay is due to your fault, affected customers receive compensation.
Typically, if a flight is delayed for more than 5 hours, affected customers receive food and beverages as compensation. Additionally, the airline sends customers an email with a sincere apology for the inconvenience.
You will be happy to know that you can request a refund after a flight delay or cancellation. Customers should understand that the airline does not offer compensation if a natural disaster requires the cancellation of a flight.
Therefore, you should familiarize yourself with the cancellation policy of the agency. This knowledge will help you during the flight cancellation process. Similarly, if you bought the ticket through another airline, don’t worry.
All you have to do is contact customer service for assistance with cancellation. Interestingly, some airlines allow a customer to cancel an airline ticket online.